TenantAid

AI-powered tenant advocacy, helping renters understand their rights and document property issues

Now deploying in Tucson's 29th Street Thrive Zone, funded by the City of Tucson

The Problem

Tenants facing landlord issues like wrongful evictions, habitability violations, and security deposit disputes often lack access to legal help and don't know their rights under local law. General-purpose AI chatbots can hallucinate legal requirements that aren't grounded in actual statutes.

The Solution

TenantAid is an AI system that helps tenants advocate for themselves. Tenants call or text a dedicated phone number and have a natural, two-way conversation. It asks smart follow-up questions to understand the situation. No app download required, works on any phone, available in English and Spanish, 24/7.

How It Works

Tenant Contact: Tenants call, text, send photos of property issues (mold, pests, broken appliances), and upload documents like leases, eviction notices, and landlord correspondence.

Knowledge Base: The system is configured with local landlord-tenant law, legal letter templates, and court form templates. It deliberates carefully rather than giving instant answers.

Outputs: Plain-language guidance, damage reports with timestamped photos, professional demand letters to landlords, and court forms. These can be sent to an attorney for review or directly to the landlord or court, per client specificiation.

Tap to see system diagram →

No Waitlist

Every tenant who needs help can call at once and each one gets a real conversation. No busy signal, no waitlist.

Bring TenantAid to Your Community

TenantAid is deploying to Tucson's 29th Street Thrive Zone through a City of Tucson grant. Let's discuss how TenantAid can serve your community.

Contact Us

System Diagram

TenantAid - Tenant Contact: call, text, photos, and documents
TenantAid - Knowledge Base: local law, letter templates, and court forms
TenantAid - Outputs: guidance, demand letters, and court forms

Features

Natural Communication

  • Human-sounding two-way phone calls
  • Two-way SMS texting conversations
  • Fluent in English and Spanish
  • 24/7 availability with no waitlist
  • Persistent memory across every interaction
  • State-of-the-art voice and barge-in technology

Tenant Intake

  • No app or account required — works on any phone
  • Plain-language intake — no legal terminology required
  • Smart follow-up questions to understand each tenant's situation
  • Accepts photos of property issues (mold, pests, broken appliances)
  • Accepts documents like leases, eviction notices, and correspondence

Grounded Legal Knowledge

  • Configured with local landlord-tenant law
  • Cross-references each tenant's specific lease
  • Local repair cost matrix for damage estimates
  • Deliberates carefully rather than giving instant answers
  • Jurisdiction-specific legal letter and court form templates

Outputs

  • Plain-language guidance on tenant rights
  • Damage reports with timestamped photos and estimated repair costs
  • Professional demand letters to landlords
  • Court forms ready for filing
  • Integrated attorney review before anything reaches a landlord or court