TenantAid

AI-powered tenant advocacy, helping renters understand their rights and document property issues

Coming soon to Tucson's 29th Street Thrive Zone, funded by a City of Tucson grant

The Problem

Tenants facing landlord issues like wrongful evictions, habitability violations, and security deposit disputes often lack access to legal help and don't know their rights under local law. General-purpose AI chatbots can hallucinate legal requirements that aren't grounded in actual statutes.

The Solution

TenantAid is an AI system that helps tenants advocate for themselves. Tenants call or text a dedicated phone number and have a natural, two-way conversation. It asks smart follow-up questions to understand the situation. No app download required, works on any phone, available in English and Spanish, 24/7.

How It Works

Tenant Contact: Tenants call, text, send photos of property issues (mold, pests, broken appliances), and upload documents like leases, eviction notices, and landlord correspondence.

Knowledge Base: The system is configured with local landlord-tenant law, legal letter templates, and court form templates.

Outputs: Plain-language guidance, damage reports with photos, professional demand letters to landlords, and court forms. Documents go to partner attorneys for review by default. As attorneys gain confidence in the system, they can approve specific document types to go directly to the landlord or court.

No Waitlist

Every tenant who needs help can call at once and each one gets a real conversation. No busy signal, no waitlist.

Bring TenantAid to Your Community

TenantAid is coming to Tucson's 29th Street Thrive Zone through a City of Tucson grant. Let's discuss how TenantAid can serve your community.

Contact Us

How TenantAid works

  1. Step 1

    Tenant contact

    • Call or text one number
    • Photos of the problem
    • Lease, notices, and letters
    • English or Spanish

  2. Step 2

    Local tenant law

    • Arizona landlord-tenant law
    • Follow-up questions to understand the situation
    • Letter and court form templates

  3. Step 3

    Drafts

    • Plain-language guidance
    • Damage report with photos
    • Demand letter to the landlord
    • Court forms

  4. Step 4

    Attorney in the loop

    • Partner attorney reviews drafts before they go out
    • Attorneys choose which document types can go out directly
    • Then to the landlord or court

Features

Natural Communication

  • Human-sounding two-way phone calls
  • Two-way SMS texting conversations
  • Fluent in English and Spanish
  • 24/7 availability with no waitlist
  • Persistent memory across every interaction

Tenant Intake

  • Works on any phone without an app or account
  • Describe the issue in your own words
  • Smart follow-up questions to understand each tenant's situation
  • Accepts photos of property issues (mold, pests, broken appliances)
  • Accepts documents like leases, eviction notices, and correspondence

Grounded Legal Knowledge

  • Configured with local landlord-tenant law
  • Cross-references each tenant's specific lease
  • Jurisdiction-specific legal letter and court form templates

Outputs

  • Plain-language guidance on tenant rights
  • Damage reports with photos and estimated repair costs
  • Professional demand letters to landlords
  • Court forms ready for filing
  • Attorney review by default; partners decide when documents can go out directly