Your AI Case Manager
No App, Always Ready to Talk
Our Virtual Case Manager (VCM) calls and texts Medicaid members about work requirements, follows up before deadlines, and brings in your staff when a member needs a person. The same system supports Medicare member retention, appointment scheduling and reminders, court services, housing and tenant services, and more. No app to download.
Talk to our VCM
Try our Medicaid work requirements compliance demo. Role-play a fictional persona and see how the VCM guides them through the new rules.
Call (520) 809-9518VCM: Hi Emily, this is your Virtual Case Manager from Arizona Valley Health. I see your work reporting deadline is in 3 days. Have you worked at least 20 hours this week?
Member: Yes, I worked 25 hours last week at the bakery. Is that enough?
VCM: Great! Based on the previous work you told me about when we spoke last week, you have hit your 80-hour monthly requirement. I'll text you a link to submit the documentation.
Example conversation. Fictional member.
Intelligent Case Management
The VCM handles the routine outreach and keeps your staff informed about who needs them.
- No apps to download
- Communicates via phone call and SMS text. No app installs required.
- Proactive & Persistent
- Doesn't wait for members to call. Proactively reaches out with reminders and assistance. Offers to help enroll in job training and other remedies to ensure deadlines aren't missed.
- Remembers Every Conversation
- Persistent memory across calls means the VCM remembers your situation and picks up right where you left off.
- Staff Dashboard
- Shows your case managers who is compliant, who needs action, and who is at risk, with a full audit trail. Lets staff oversee 10x more cases.
- Scales Instantly
- Supports your entire membership simultaneously. A dedicated case manager for everyone.
- Secure & Compliant
- Built for HIPAA compliance within a secure cloud environment.
Medicaid Work Requirements
Millions are projected to lose coverage due to administrative hurdles, and state outreach is underway ahead of January 1, 2027.
Learn how the VCM can help your organization prepare.
TenantAid
Sky Island AI has been awarded a City of Tucson grant to bring TenantAid to Tucson's 29th Street Thrive Zone, helping tenants facing wrongful evictions, habitability violations, and security deposit disputes through a simple phone call or text.
One Platform, Many Use Cases
The same phone and text system can support other case management programs.
- Appointment SchedulingConfirm, remind, and reschedule visits by call or text, and follow up after a no-show.
- Medicare Member RetentionAutomate outreach to members for plan renewals, health risk assessments (HRAs), and satisfaction surveys.
- Court ServicesManage community service logs and court dates.
Customers
- TMC Health
Startup programs
Sky Island AI was selected for the Google for Startups Cloud Program and the ElevenLabs Startup Grant.
Discuss your outreach program
Tell us how your team handles member outreach and where follow-up gets delayed.
Contact Us