Virtual Case Manager

AI-powered case management that reduces member churn and improves health outcomes through proactive, multilingual engagement.

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Supports 20+ Languages

including English & Spanish

Complete Case Management Solutions

General Case Management + Specialized OBBBA Compliance

Sky Island AI offers comprehensive virtual case management services for healthcare organizations. Our AI-powered platform handles everything from routine appointment scheduling to complex compliance requirements like OBBBA work verification, ensuring your members stay engaged and retain their benefits.

  • General case management for appointments, medications, and care coordination
  • Specialized OBBBA compliance tracking and reporting
  • Proactive member engagement via SMS and voice
  • Automated documentation and audit trails
  • Real-time alerts for at-risk members

Two Powerful Solutions

General Case Management

Comprehensive virtual case management for all your member engagement needs

  • •Appointment scheduling and reminders
  • •Medication adherence tracking
  • •Care gap identification and closure
  • •Social determinants of health screening
  • •Care team coordination
  • •Custom workflows for your organization

OBBBA Compliance Product

Purpose-built solution for Medicaid work requirement compliance

  • •Weekly activity tracking and verification
  • •Automated report generation for state submission
  • •Real-time alerts for at-risk members
  • •Multi-channel reminders and follow-ups
  • •Integration with workforce development programs
  • •Compliance dashboard for administrators

See the VCM in Action

Live Demo

General Case Management

See how VCM handles routine case management tasks like appointment scheduling and care coordination.

SMS Demo
Gemini 2.5 Flash

Experience a real-time conversation with AI-powered responses. Type your messages to interact with the Virtual Case Manager.

Note: This is a demonstration only. No actual SMS messages are sent.

Pre-scripted

OBBBA Work Requirements

Our specialized OBBBA product ensures members meet weekly work requirements and maintain Medicaid eligibility.

SMS Demo

Watch a simulated SMS conversation between a member and the Virtual Case Manager. This demonstration uses pre-scripted responses to show typical interactions.

Note: This is a demonstration only. No actual SMS messages are sent.

Pre-scripted

Benefits Recertification

Automated assistance for SNAP, WIC, and other benefit renewals to prevent coverage gaps.

SMS Demo

Watch a simulated SMS conversation between a member and the Virtual Case Manager. This demonstration uses pre-scripted responses to show typical interactions.

Note: This is a demonstration only. No actual SMS messages are sent.

Live Demo

Court-Ordered Services

VCM helps individuals navigate court requirements, preventing non-compliance and reducing recidivism.

SMS Demo
Gemini 2.5 Flash

Experience a real-time conversation with AI-powered responses. Type your messages to interact with the Virtual Case Manager.

Note: This is a demonstration only. No actual SMS messages are sent.

Live Voice Demo

Health Risk Assessment

VCM conducts comprehensive health assessments via natural voice conversations in the member's preferred language.

Voice Assessment Demo
Live Voice

Natural, phone-like Health Risk Assessment. Just start the call. No settings to pick. It listens and responds automatically in your language.

Works best in Chrome, Edge, or Safari. Microphone access required.

Enterprise-Grade Platform

Multilingual Support

Engage members in 20+ languages including Spanish, Mandarin, Arabic, and more.

Omnichannel Outreach

SMS, voice calls, email, and web portal - meet members where they are.

HIPAA-Compliant Security

Enterprise security with full audit trails and role-based access control.

Smart Automation

AI-powered workflows that adapt to each member's needs and preferences.

Real-Time Analytics

Dashboard views of compliance rates, engagement metrics, and risk scores.

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Easy Integration

APIs and webhooks to connect with your existing systems and workflows.

Ready to Transform Your Case Management?

See how Sky Island AI can help you reduce member churn, improve outcomes, and streamline operations.

Schedule a Demo